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Communication Breakdown
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Communication Breakdown

Fix the problems, smooth out the communication channels and pave the way for greater productivity. This course presents a simple yet illuminating look at communication failures that derail organizations and shows how employees can avoid them. The course explains the psychological dynamics of these problems and trains employees to patch up differences and prevent conflicts that only harm the bottom line.

Communication Breakdowns in the Workplace

  • Believing There is One Reality
  • Choosing the Wrong Communication Method
  • Responding Defensively
  • Failing to Share Information
  • Failing to be Direct
  • Breaching Confidentiality
  • Failing to Listen

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