This program demonstrates how to offer both professional and compassionate care to patients by seeing the person behind the patient. Your staff will be able to relate and learn from Lila, a health professional who was dedicated to providing quality care for her patients. This course also discusses the need to treat patients with empathy, the importance of effective communication skills, the effects of maintaining a positive attitude, and the role of compassionate care in making a difference.
Empathy and Communication Skills
- Expressing Empathy
- Using Effective Communication Skills
Positive Attitude, Compassion, and Self Care
- Have a Positive Attitude
- Give Compassionate Care to Patients