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Telephone Courtesy: The Royal Connection
Formats Available: 

SKU:
CUS002

Telephone Courtesy: The Royal Connection

Getting a "busy signal" when you call for healthy customer relations? Make sure the lines between you and your clients are smooth, clear and congenial. Dial in with this program and ring up some courteous and effective phone interaction principles.

  • Avoiding the most common mistakes
  • Determining and fulfilling customer needs
  • Offering royal treatment over the phone

Product Details

SKUCUS002
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